Issue / passenger transport permit- light or heavy bus

Service Code



Management of Franchise and Transport Permits


This service allows customers of transport companies to apply for the issuance/renewal of Passenger Transport Permit by vehicles leased based on the contracts concluded between the lessor and the lessee company, noting that the validity duration of each permit varies at the behest of the company.

Service Procedures

  • Step 1 Login via Digital Services Portal
  • Step 2 Fill out the Service Application Form, Attach Documents then Submit It
  • Step 3 Procure the Approval
  • Step 4 Payment of Fees through the Digital Services
  • Step 5 Digital Permit to be issued to the Customer's Account

Terms and Conditions

  • Submit all required documents and they must be valid.
  • Pay the service fee
  • Passing the technical examination of the bus (only if it is a school bus)

Required Documents

    Business Services
  • A copy of the commercial license of the renting company

Service Delivery Time (Opening Hours)

Service is available 24 hours a day, 7 days a week through the Digital Services Portal.
Applications will be approved during official working hours (from 07:00 AM to 03:00 PM) throughout the week, except on Fridays (from 7:00 AM to 11:30 PM)

Service Fees


Number of Passengers from 09 to 27 Passengers:  AED 225 for a month / AED 450 for 06 months / AED 900 for a year
Number of Passengers from 28 to 50 Passengers: AED 375 for a month / AED 750 for 06 months / AED 1,500 for a year
Number of Passengers more than 50 Passengers: AED 550 for a month / AED 1,100 for 06 months / AED 2,200 for a year

Start Service

Estimated Delivery Time

Within 03 working hours

QR Code

Service Card Rating


  • Toll Free: 600599997

Service Submission Channels

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